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Frequently Asked Questions
  1. Teacher Style Box
  2. DART
  3. Learn about DART

What happens if my Dart order is not shipped when it was supposed to?

If we are unable to process within 1 business day, we will automatically refund the cost and your box will be shipped on the normal timeline.  You will receive an email confirmation of a refund to your account.

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Articles in this section

  • What is Dart?
  • What is the cost of Dart?
  • If I use Dart, when will I receive my box?
  • If an item from my Dart order is not available, will I still receive the other items that I selected?
  • Why are some items in my closet not available for Dart?
  • What happens if the items I picked are not available in Dart?
  • What happens if my Dart order is not shipped when it was supposed to?
  • I placed a Dart order but I changed my mind, can I cancel my order or select different styles?
  • I started selecting styles for my Dart a couple days ago and now that I have returned to the site, I can no longer access dart. Why is that?
  • When I returned to confirm my Darted shipment, the items that I had previously selected were no longer saved for me. Why is that?
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